Terms & Conditions
Last updated: 4 October 2026
1. About us
Eclipse Marquee Hire is a family-run business based at 30 Croft Way, Rushden, Northamptonshire, NN10 0ES. You can contact us at bookings@eclipsemarqueehire.co.uk or 07860 850551.
These terms apply when you book marquee, furniture, flooring or storage hire with us. By making a booking with us, you agree to these terms. Your quote and booking confirmation set out exactly what you've booked and the price.
2. Bookings & deposits
A deposit is required to secure your booking date. The deposit amount will be confirmed at the time of quotation. Deposits are non-refundable unless Eclipse Marquee Hire cancels the booking.
The remaining balance is due no later than 14 days before your event date unless otherwise agreed in writing.
3. Cancellations
If you need to cancel your booking, please notify us as soon as possible in writing. The following cancellation charges apply:
- More than 90 days before event: deposit forfeited
- 30 to 90 days before event: 50% of total hire cost
- Less than 30 days before event: 100% of total hire cost
If you've paid more than the cancellation charge, we'll refund the difference. See our Cancellations & Refunds page for how refunds work.
4. Installation & access
You are responsible for ensuring we have safe and suitable access to the installation site. Any underground services, pipes, or cables must be identified before installation. Eclipse Marquee Hire accepts no liability for damage to underground services that have not been disclosed.
5. Weather & events outside our control
Our marquees are designed to withstand typical British weather conditions. In the event of extreme weather that makes installation unsafe, we reserve the right to delay or modify installation. Eclipse Marquee Hire accepts no liability for events cancelled or modified due to extreme weather or other circumstances beyond our control.
If we can't install because of extreme weather or other circumstances beyond our control, and we can't agree another date with you, we'll treat the booking as cancelled by us and refund everything you've paid, including your deposit.
6. Damage
You are responsible for any damage to the marquee, equipment, or fittings during the hire period caused by misuse, negligence, or third parties. The cost of repair or replacement will be charged accordingly.
7. Liability
Eclipse Marquee Hire's liability is limited to the value of the hire contract. We accept no liability for indirect or consequential losses arising from the hire of our equipment.
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that can't be limited or excluded by law.
8. Your legal rights
If you're a consumer, you have legal rights under the Consumer Rights Act 2015, including the right to have our services carried out with reasonable care and skill. Nothing in these terms affects those rights. For impartial advice, contact Citizens Advice on 0808 223 1133.
9. Complaints
If something isn't right, please tell us as soon as possible at bookings@eclipsemarqueehire.co.uk or 07860 850551 so we can put it right.
10. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.